Shipping Information
Shipping Information
We accept orders at any time — 24 hours a day, 7 days a week. Orders placed on www.umbertogiannini.com before 1.30pm will be processed and shipped within 1 business day. All orders placed Friday after 1.30pm, Saturday, Sunday and Bank Holiday will be processed on the following business day. Please note during peak periods and promotions this may take longer due to an influx of orders.
Please note: We are working hard to safely fulfil all orders, whilst we are getting everything shipped on time there may be delays with shipping taking a little longer than usual due to postal strikes or external factors out of our control so no delivery timeline including express is guaranteed. If you have any questions about your order please reach out to our friendly team at shop@umbertogiannini.co.uk with your order number. Our customer service is monitored Monday to Friday, excluding Bank Holidays. Thank you for your patience.
*Please note we cannot guarantee delivery in time
Shipping Locations:
We currently only service the United Kingdom and British Isles from www.umbertogiannini.com.
Please note: we have a USA site for mainland USA customers. https://us.umbertogiannini.com
Please visit our Stockists page to find out where you can purchase Umberto Giannini products locally. https://www.umbertogiannini.com/pages/where-to-buy
Shipping Restrictions - We are currently unable to ship aerosols outside of mainland UK, this includes British Islands.
£250 order limit for all orders.
UK Mainland
Standard FREE for UK orders over £25,
Standard UK delivery (3-4 working days) - £3.95
Express UK delivery* (1-2 working days) - £5.95
*mainland UK only. Please be aware delivery to Highlands and Islands may take longer.
NI, Isle of Man, Jersey and Guernsey
Standard FREE for orders over £25,
Standard delivery (5-7 working days) - £3.95
Unfortunately we do NOT ship to the following countries:
We are currently unable to ship to the EU including Ireland.
Afghanistan, Åland Islands, Albania, Algeria, Andorra, Angola, Argentina, Armenia, Ascension Island, Austria, Azerbaijan, Australia, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Indian Ocean Territory, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Canada, Cameroon, Cape Verde, Caribbean Netherlands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Croatia, Cyprus, Czechia, Côte d’Ivoire, Denmark, Djibouti, Ecuador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Guernsey, Guinea, Guinea-Bissau, Guyana, Hong Kong SAR, Hungary, Iceland, India, Indonesia, Israel, Italy, Japan, Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Mauritania, Mauritius, Mexico, Mayotte, Moldova, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, Niger, Nigeria, Niue, Norfolk Island, North Macedonia, Norway, Pakistan, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn Islands, Poland, Portugal, Réunion, Romania, Russia, Rwanda, Samoa, San Marino, São Tomé & Príncipe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia & South Sandwich Islands, South Korea, South Sudan, Spain, Sri Lanka, St. Helena, Sudan, Suriname, Svalbard & Jan Mayen, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Tristan da Cunha, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Western Sahara, Zambia, Zimbabwe. Anguilla, Antigua & Barbuda, Aruba, Australia, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Canada, Cayman Islands, Costa Rica, Curaçao, Dominica, Dominican Republic, Egypt, El Salvador, Grenada, Guadeloupe, Guatemala, Haiti, Honduras, Iraq, Ireland, Jamaica, Jordan, Lebanon, Martinique, Mexico, Montserrat, New Zealand, Nicaragua, Oman, Palestinian Territories, Panama, Qatar, Sint Maarten, St. Barthélemy, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Trinidad & Tobago, Turks & Caicos Islands, U.S. Outlying Islands, United Arab Emirates, United States, Yemen.
Price & Payment
We currently accept Visa, Mastercard, Maestro, American Express and PayPal only. Your credit card will be charged as soon as your order is accepted and processed. Your payment method Great British Pounds (GBP). VAT is inclusive in the price of each item.
If you have any questions regarding overseas delivery please contact shop@umbertogiannini.co.uk